Spotify, besides having a desktop app, also has an amazing web player. But it doesn’t work sometimes. For many users, the Spotify Web Player either stops working or shows a black screen as soon. EZBlocker is a simple-to-use ad blocker/muter for Spotify. EZBlocker will attempt to block ads on Spotify from loading. If an ad does load, EZBlocker will mute Spotify until the ad is over. There are no fancy features, just pure ad blocking. When an ad is blocked, only Spotify is muted, so no other sounds will be affected. An old version of the web player seems to have set the song URL to 'spotify:meta:context'. When the current web player tries to load the song behind that URL, it fails to do so and crashes. The only solution I've found so far is to open the Spotify app and play any song. Before I learned about NewPipe, I used Firefox with uBlock Origin to get adfree YouTube on my phone, so I thought I could do the same with Spotify. I tried using Firefox with uBlock Origin, clicked request desktop site, logged in to spotify.com, then launched the web player. I successfully entered the site but I was stuck at the web player step. That’s why when Spotify app freezes up and won’t budge, the frustration builds up the question of “Why, oh why I cannot play my favorite music right now?!”. It’s hard to tell why Spotify gets grumpy and unresponsive at times. Rebooting the application, however, usually does the job and puts things back on track.
Nobody hates black despite being the darkest. It goes with everything. The only time one dreads of black when it comes to displaying something on a screen. That’s because it always means trouble. If you are getting a black screen on Spotify Web Player, this is the correct place to know how to fix it.
Web apps are great. They are independent of browsers and platforms for they work everywhere without the need to install anything extra. Spotify, besides having a desktop app, also has an amazing web player. But it doesn’t work sometimes.
For many users, the Spotify Web Player either stops working or shows a black screen as soon as they open it. In case you are also going through the same issue, use the following tips to fix it.
Let’s start the troubleshooting process.
Since the issue is in the browser, you should start by closing it. Sometimes, a simple restart will fix the issue. In case restarting the browser fails to help you, restart your device too.
If the black screen appears when you try playing a song or while adding a song to a playlist, you should verify whether you are signed into Spotify or not. In case you aren’t, login instantly.
The solution may seem random but it has fixed the black screen issue for many Spotify users. What you need to do is play a song on Spotify mobile apps and then cast it to a web player. Here are the steps in detail:
Step 1: Open the Spotify Web Player in your browser. Then open the Spotify app on your mobile or PC.
Note: Make sure you are logged in with the same accounts.Step 2: Play any song on the Spotify app. Once the song starts playing, you will see the 'Devices Available' text below the song title. Tap on it.
Step 3: On the next screen, tap on the devices icon and select Web Player from the available options.
Step 4: The song will start playing on your PC. Refresh the Spotify page on your PC and that’s it. The black screen will disappear.
The issue happens because Spotify fails to load the last played song. By playing a song on other platforms, things get fixed.
Clearing browser cache and cookies is also a helpful way to fix the black screen issue on Spotify. We will tell you the steps for the Chrome browser here.
Step 1: Launch Chrome browser and click on the three-dot icon at the top. Go to Settings. Alternatively, you can type chrome://settings in the address bar to load the settings quickly.
Step 2: Scroll down in the settings and click on Advanced.
Step 3: Under Privacy and security, click on Clear browsing data.
Step 4: Check the boxes next to ‘Cached images and files’ and ‘Cookies and other site data’ options. Then click on the Clear data button at the bottom.
Step 5: Restart your PC.
If you use Spotify through a browser on your mobile too, we would suggest clearing cache and cookies on the mobile browser as well.
Sometimes, an extension could also be responsible for Spotify not working issue on the web player. To find that, you will have to disable the extensions on your browser one by one. Once disabled, restart your browser and play a song on Spotify's Web Player. Repeat it for every extension to find the culprit.
If you use an ad blocker, try disabling it for a while. Relaunch the browser and try playing a song. If the issue is fixed, your ad blocker is hampering with Spotify. That doesn’t mean you will have to keep it disabled. What you can do is add the Spotify website in the ad blocker whitelist. Open the ad blocker settings, and you will find the whitelist option.
Follow these steps to disable hardware acceleration in Chrome:
Step 1: Open Chrome settings from the three-dot icon. Alternatively, you can type chrome://settings in the address bar.
Step 2: Click on Advanced to reveal more settings.
Step 3: Scroll down and turn off the toggle present next to Use hardware acceleration when available. It’s present under System.
Step 4: You will be asked to relaunch the browser. Click on relaunch. Hopefully, the issue should be fixed after that.
Some users have reported that enabling Flash for Spotify fixes the black screen issue for them. Browsers provide different content settings where you can enable and disable things like Flash for individual sites.
To whitelist Flash for Spotify, open the website and click on the icon before the website URL. On some browsers, you will find it on the right side of the URL. Then, under Flash, either select Allow or Ask first.
Is Spotify not working on your mobile browser too? To fix it, start by clearing browser cache and cookies.
Then, you should change it to the desktop view. Many browsers let you do that. The option is usually available under settings. On Chrome, tap on the three-dot icon and check the Desktop site. Reload the Spotify page to fix the issue.
At times, the issue is in the network. So try connecting the Spotify Web Player through a different network than the current one. In case everything fails to fix the issue, you should download the Spotify apps. They are available for both mobile and desktop.
Next up: After Spotify is up and running, check out these tips and tricks to use Spotify to the fullest.
In November 2017, an Amazon Echo device in Germany started playing music on its own at two in the morning.
Along with our desktop, mobile, and tablet apps, you can play Spotify from the comfort of your browser on our web player.
You can access the entire Spotify catalog and use many of the same features offered by our app, including:
The web player is supported by the following web browsers:
If it's still not working for you, try listening on the desktop app instead.
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